Important Safety Information

U.S. Consumer Product Safety Commission – Fast Track Recall – Recall Alert with Health Canada

Recall Date: March 15, 2018
Recall Number: 18-730
eheat Recalls Envi Wall Heaters Due to Overheating and Burn Hazard (Recall Alert)

Recall Summary

  • Name of Product: Envi high-efficiency electric panel heaters
  • Hazard: Improper wire crimping by the manufacturer can cause the unit to overheat, smoke, or melt, posing a burn hazard.
  • Remedy: Repair
    • Consumers with recalled wall heaters purchased between July 2015 and August 2016 should immediately contact eheat for a free repair.
  • Consumer Contact: If you have an affected product and would like to register for this recall, click the 'Register' button at the bottom of this page. If you need assistance, please call a representative at the toll free number 1-888-803-0513 between 8 a.m. and 5 p.m. (Central Time) Monday through Friday.

Recall Details

  • Units: About 35,000 (in addition, about 700 were sold in Canada)
  • Description: This recall involves Envi Wall Heaters. The heaters were sold in white and black and measure about 19 inches by 22 inches by 2 inches. The model numbers are located on the back of the unit, on the bottom left corner. The affected products have the following model numbers:

  • Model Numbers

  • HH1012T
  • HW1012T
  • HW1012N
  • HW1022T
  • HW1022N
  • HH1012T-BK
  • Incidents/Injuries: eheat has received approximately 300 reports of overheating involving the Envi heaters. No injuries have been reported.
  • Sold At: Online at www.eheat.com and some specialty retailers from July 2015 through August 2016, for between about $140 and $160.
  • Manufacturer: eheat, Inc., of Tomball, Texas
  • In Conjunction With: Health Canada
    Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/66166r-eng.php
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Affected Product

Photo of the affected product

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Affected Product

Photo of the affected product in its original packaging